
Here to help
Who’s who, and how they can help you.

Ogi for home
If you have any issues or questions to raise with Ogi, call our friendly Care team, or send us an email, and we’ll get back to you as soon as we can. We’re here to help.
Llinell Gymraeg Ogi

Join Ogi
If you’re looking to power-up your online world, speak to our friendly Sales advisors to find the best Ogi package for you. They are a local bunch, and they know their stuff.
Get in touch with the team.
Ogi for business
Additional service hours available, please check your service agreement.
Ogi Business Development Team
Available Monday-Friday, 8.00am-6.00pm
Email: [email protected] / Phone: 029 2002 0535
Ogi Business Service Desk
Any customer with a premium connectivity package can contact their out of hours support service. We’ll continue to monitor the network 24/7 as usual.
Email: [email protected] / Phone: 029 2002 2333
To report matters of abuse
Email: [email protected]
Other helpful contacts
People Experience
Contact our People Experience team for information or advice. The team are available during office hours.
Email: [email protected] / Phone: 029 2002 2370
You can also find our latest vacancies over on our work for Ogi pages.
Media Enquiries
For more information or a comment on the industry from our senior team please contact:
Email: [email protected] (including out of hours).
To make a complaint
Sometimes things don’t go as planed. To help you get back on track please contact us as soon as you notice a problem. If we still can’t resolve the issue for you then you can use our Complaints Code or email [email protected] for advice and help.
To report a fault
We understand it can be frustrating when things go wrong. Get in touch as soon as you notice a fault and we’ll help get you back on track before you know it. Use our report a fault from to let us know.