Ready when you are…

Whether it’s a question about your install, what we’re up to in your community or something else – we’re literally just around the corner, and here to help!

For home For business

For home

If you have questions about your Ogi service, call our friendly Care team, or send us an email, and we’ll get back to you as soon as we can.

We’re here to help Monday-Friday 8.30am – 6.00pm.

Phone us on 029 2002 0550 Email us

Join Ogi

If you’re looking to power-up your online world, speak to our friendly Sales advisors to find the best Ogi package for you. They are a local bunch, and they know their stuff.

We’re here Monday-Thursday 9.00am – 7.00pm, and Friday 09.00am – 5.30pm

Get in touch with the team.

Phone us on 029 2002 0520 Email us

I need to report a fault

We understand it can be frustrating when things go wrong. Get in touch as soon as you notice a fault and we’ll help get you back on track before you know it. Use our report a fault form to let us know.

I have a complaint

Sometimes things don’t go as planned. To help you get back on track please contact us as soon as you notice a problem. If we still can’t resolve the issue for you then you can use our Complaints Code or email [email protected] for advice and help.

For business

Our friendly Cardiff-based Business Service Desk is here to help, including 24/7 support if that’s what your business needs.

They’re an expert bunch, that make it their business to get to know yours.

Urgent? Phone us on 029 2002 2333 Less urgent? Email us

Bandwidth and beyond…

If you’re looking to power-up your business, speak to our friendly team and tailor the package that’s right for you. Our local team know their stuff – and are here to help you become unstoppable.

Phone us on 029 2002 0535 Email us

I need to report a fault

We understand it can be frustrating when things go wrong. Get in touch as soon as you notice a fault and we’ll help get you back on track before you know it. Use our report a fault form or use our service desk details to let us know as soon as you notice something isn’t quite right.

I have a complaint

Sometimes things don’t go as planned. To help you get back on track please contact us as soon as you notice a problem. If we still can’t resolve the issue for you then you can use our Complaints Code or email [email protected] for advice and help.

I need to report abuse

If you notice something that doesn’t look or feel quite right, then it probably isn’t. Let us know as soon as you spot anything by emailing [email protected] and we’ll get right on it.

What are your registered company details?

Ogi is the trading name for:

Spectrum Fibre Limited: Registered in England & Wales, Company Registration number: 12883320, VAT number: 377 9433 45.

Spectrum Internet Limited: Registered in England & Wales, Company Registration number: 07849485, VAT number: 126 8736 89.

Ogi Networks Limited: Registered in England & Wales, Company Registration number: 03625793, VAT number: 713 629048.

Registered address: Tŷ Ogi, Hodge House, 114-116 St. Mary Street, Cardiff, CF10 1DY.

Need help with your Ogi install?

Call our friendly team on 029 2002 0275