Here to help

Who’s who, and how they can help you.

Join Ogi

If you’re looking to power-up your online world, speak to our friendly Sales advisors to find the best Ogi package for you. They are a local bunch, and they know their stuff.

The team is here 9.00am-5.30pm, Monday to Friday.

Ogi for home

If you have any issues or questions to raise with Ogi, call our friendly Care team, or send us an email, and we’ll get back to you as soon as we can. We’re here from Monday-Friday, 8.00am-6.00pm.

Llinell Gymraeg Ogi

Mae ein llinell Gymraeg ar gael o ddydd Llun i ddydd Gwener, 8.00am-6.00pm.

Ogi for business

Additional service hours available, please check your service agreement.

Ogi Business Development Team

Available Monday-Friday, 8.00am-6.00pm

Email: [email protected] / Phone: 029 2002 0535

Ogi Business Service Desk

Available Monday-Friday, 8.00am-6.00pm

Email: [email protected] / Phone: 029 2002 2333

To report matters of abuse

Other helpful contacts

People Experience

Contact our People Experience team for information or advice. The team are available during office hours.

Email: [email protected] / Phone: 029 2002 2370

You can also find our latest vacancies over on our work for Ogi pages.

Media Enquiries

For more information or a comment on the industry from our senior team please contact:
Email: [email protected] (including out of hours).

To make a complaint

Sometimes things don’t go as planed. To help you get back on track please contact us as soon as you notice a problem. If we still can’t resolve the issue for you then you can use our Complaints Code or email [email protected] for advice and help.

To report a fault

We understand it can be frustrating when things go wrong. Get in touch as soon as you notice a fault and we’ll help get you back on track before you know it. Use our report a fault from to let us know.

Contact us

Can't find what you're looking for? Want to send us some feedback? Drop us a line here, and we'll make sure it get's to the right team!
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