
Here to help
Who’s who, and how they can help you.

Join Ogi
If you live in an Ogi Community, contact us today or request a call back and we’ll help get you connected. Sign-up for an epic Welcome Offer – our packages start at £25.00 a month for the first six months for a 150Mbps service.
The team is here 9.00am-5.30pm, Monday to Friday.

Ogi for home
If you have any issues or questions to raise with Ogi, call our friendly Care team, or send us an email, and we’ll get back to you as soon as we can. We’re here from Monday-Friday, 8.00am-6.00pm.
Llinell Gymraeg Ogi
Mae ein llinell Gymraeg ar gael o ddydd Llun i ddydd Gwener, 8.00am-6.00pm.
Ogi for business
Additional service hours available, please check your service agreement.
Ogi Business Development Team
Available Monday-Friday, 8.00am-6.00pm
Email: [email protected] / Phone: 029 2002 2300
Ogi Business Service Desk
Available Monday-Friday, 8.00am-6.00pm
Email: [email protected] / Phone: 029 2002 2333
To report matters of abuse
Email: [email protected]es
Other helpful contacts
People Experience
Contact our People Experience team for information or advice. The team are available during office hours.
Email: [email protected] / Phone: 029 2002 2370
You can also find our latest vacancies over on our work for Ogi pages.
Media Enquiries
For more information or a comment on the industry from our senior team please contact:
Email: [email protected] (including out of hours).
To make a complaint
Sometimes things don’t go as planed. To help you get back on track please contact us as soon as you notice a problem. If we still can’t resolve the issue for you then you can use our complaints code or email [email protected] for advice and help.
To report a fault
We understand it can be frustrating when things go wrong. Get in touch as soon as you notice a fault and we’ll help get you back on track before you know it. Use our report a fault from to let us know.